About Computer Hope

Updated: 05/02/2021 by Computer Hope
Computer Hope

Founded on November 1, 1998, in Salt Lake City, Utah, by Nathan Emberton, Computer Hope re-invented the term "technical support" by offering free technical support and information to everyone.

Today, Computer Hope continues to provide free support and online services that allow any user to learn more about their computer and find technical assistance. Some of the services we offer include free help, information, tips, computer history, contact information, dictionary, drivers, and a community of experienced volunteers.

Our vision

Computer Hope logo

We hope to make Computer Hope the number one destination for computer support while also helping everyone get the most from their computer.

Website goals

  1. Complete new mailing system and improve the overall quality of how e-mail is answered.
  2. Continue the overall development of the site.
  3. Develop a better system for creating content.

We appreciate everyone's patience while we continue to make Computer Hope the best free service on the Internet.

Who wrote the pages on Computer Hope?

The pages on Computer Hope are written, maintained, and frequently updated by many different individuals at Computer Hope. If you need author information for a page on Computer Hope for citation purposes, you can cite "Computer Hope" as the author. Further information and examples is on our cite definition.

Computer Hope history

December 2020 - Added dark mode that is automatically enabled if dark mode is enabled on your computer or device.

May 2019 - Changed layout and many of the CSS classes that affected almost every page on Computer Hope for a better look and feel. The update also included several thousand other minor updates to the content throughout the site.

November 2018 - Uploaded update with over 40,000 minor updates throughout the site.

March 2018 - Updated the search question feature to help answer questions asked in our search even faster and with a less of a chance of getting a false answer.

May 2017 - Redirected all the Computer Hope pages to HTTPS, added Cloudflare to help speed up all international requests, and added last updated information to the top of every page.

December 2015 - Added detection of questions being asked in searches, and recorded which matches are forwarding visitors directly to the page answering their question.

October 2015 - Moved Computer Hope to a new server.

May 2015 - Added a new Text Tool to handle stripping text, searching and replacing, counting, statistics, and other text manipulation tasks.

April 2015 - Added a new Computer Hope tool called How Many and directed related searches to the tool. This tool allows you to find how many x are in y. In other words, give you results on searches like "how many bits are in a byte?"

January 2014 - Released an update we've been working on for well over a year. Information about Computer Hope redesigns.

August 2011 - Completed work on a new search engine that directs users to pages if exact matches are found. If no exact match is found displays results from a generated Google results page. This feature evolved into Hopebot.

June 2011 - Updated our color codes page to list every color possible and provide related color links.

January 2011 - Added a new Computer Hope tool called modify text that converts any text into over twenty different versions.

November 2010 - Introduced a dynamic homepage to bring this day in computer history event and computer word to the front page.

May 2010 - Converted the mostly table driven site to a CSS style website. This update involved several hundred thousand changes throughout the site and included updates for RSS feed support and better support for printing Computer Hope pages.

August 2009 - Computer Hope mentioned in Reader's Digest Fix Computers, Cars, and Appliances for Free article and on the Today, Show.

March 2009 - Computer Hope mentioned on the BBC Webscape show.

November 2008 - Released the Computer Hope Process and HijackThis tool.

March 2008 - Releases the Computer Hope System Information script tool.

September 2007 - Posted our 1,000th questions and answers document.

March 2007 - Completed conversion to the new Computer Hope forums. The new forums offer many new features, fix all the issues we were encountering, and increase the overall performance and future capabilities.

August 2004 - Computer Hope surpasses one billion hits.

March 2004 - Implemented the Computer Hope online chat room and the Computer Hope online forums to improve Computer Hope's community and means for visitors to find help.

January 2003 - Developed script to help automate tasks, created a new search engine, updated the content on hundreds of pages, and completed most of the new dictionary updates.

April 2002 - Computer Hope begins the process revising each of the thousands of definitions it has with more information and links to related pages.

March 2001 - Computer Hope is featured in PC World Sixth Annual Best Free Stuff on the Web (page 126).

November 2, 1998 - Computer Hope is released to the public, see: Why did Computer Hope change names?

Website statistics

As of March 2018

Average monthly page views: 9,627,235
Average page views per user: 1.51
Yearly unique visitors: 76,379,548
Yearly page views: 115,526,826

Page statistics

Static page count: 12,311 +
Current image count: 10,433 +

Forum statistics

Total posts: 925,663 +
Total topics: 132,128 +
Total members: 48,462 +

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